Ratings are left by users of our speed test as well as by reviewers. Recent star ratings summarise the last 12 months of ratings or the last 100 ratings placed, whichever is largest.
120 Customer Reviews over 12 pages
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- Reviewer
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Robbie mcdermott
- Location
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CAMLOUGH
- Reviewing
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italk
- Date
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2021-12-13
- Ratings
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Satisfaction
1 star
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Customer Service
1 star
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Speed
1 star
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Reliability
1 star
- Comments
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***SCAM COMPANY***
They do not deserve any stars. Had cancelled with them months ago and payments just kept coming out of my bank I cancelled my direct debit but they opened up another one every time I cancelled them and kept on taking payments without my authorization. The lies from customer service are just herendous ther is no help from anyone. The company are just greedy money hungry ******** who just want to line their pockets I would advise anyone to stay away from them
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- Reviewer
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Emily bowden
- Location
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Trimsaran
- Reviewing
-
italk
- Date
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2021-12-09
- Comments
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Do not waste time or money with this company, complete sharks! Went for months without internet services, every time I would phone and state me and my family were without internet access they would suggest paying more money to get better services, so I did only to be no better off, but still taking money for services that they could not or would not provide. Try charging me for an engineer that did not come to my home as I set it up myself. Eventually I left and went with sky, that have been fantastic. I have had nothing but stress and constantly chasing me for money I do not owe and even to this day months later continue to attempt to take money from my bank account without my consent. Stay away from this company, unreasonable prices for services that you will not receive and illegal behaviour in charges and taking money without consent from your bank account constantly. Go with sky or anyone else do not get ripped off and left with no service, so unless you wish to waste money on nothing stay well away from this company. Sharks ripping hard working people!!!!
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- Reviewer
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DARREN
- Location
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Dunfermline
- Reviewing
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italk
- Date
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2021-11-22
- Comments
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Router didn't come then engineer didn't come crap
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- Reviewer
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Pat gibbard
- Location
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Aldershot
- Reviewing
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italk
- Date
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2021-10-28
- Comments
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Worst bunch of crooks ever, didn't even use there services and still they steal money out of your bank they should be shut down just a load of crooks
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- Reviewer
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charles
- Location
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Colchester
- Reviewing
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italk
- Date
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2021-10-21
- Ratings
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Satisfaction
5 stars
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Customer Service
5 stars
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Speed
5 stars
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Reliability
5 stars
- Comments
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soooooo impressed!!!! Will recommend to friends i cant big you up enough!
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- Reviewer
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Shauna
- Location
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Wales
- Reviewing
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italk
- Date
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2021-10-01
- Ratings
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Satisfaction
1 star
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Customer Service
1 star
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Speed
1 star
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Reliability
1 star
- Comments
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Worst wifi connection ever. Constantly disconnects and is completely useless if more than one device is connected to the internet. Would have better wifi on a stagecoach bus
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- Reviewer
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Sandra
- Location
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Glasgow
- Reviewing
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italk
- Date
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2021-09-28
- Ratings
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Satisfaction
1 star
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Customer Service
1 star
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Speed
1 star
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Reliability
1 star
- Comments
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The worst company I have ever been with, would not recommend this company they like to phone you about 5 days, they left me with out broadband for a week then they had the cheek to take a double payment out my bank,I am still waiting for them to put my money back in my account, they are a pure joke!!of a company stay way clear of them
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- Reviewer
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Samantha
- Location
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Croydon
- Reviewing
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italk
- Date
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2021-09-24
- Comments
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Do not deserve no stars was going to leave last year after double payments to from bank poor connection and just lies from customer service. Promisised faster broadband cheap price to stay a year on it still poor broadband the price is more than I paid before and once again there taken double payments ur be a fool to go with them I'm now stuck with this for another year poor poor overall rubbish
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- Reviewer
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Andrew
- Location
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Bury St Edmunds
- Reviewing
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italk
- Date
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2021-09-24
- Ratings
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Satisfaction
1 star
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Customer Service
1 star
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Speed
1 star
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Reliability
1 star
- Comments
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This company is an absolute joke they're trying to take money out of my account without my authorisation they have messaged me every day phoned me every day keep away from them I have also contacted trading standards
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- Reviewer
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Rhys
- Location
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Rugby
- Reviewing
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italk
- Date
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2021-09-20
- Comments
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PLEASE BE VERY CAREFUL WITH THIS AWFUL COMPANY.
Honestly what a shambles of a company.
Please avoid at all costs. I wrote a review to let people know that I had to go back to my bank to chargeback the money they were taking from my account illegally.
They obviously did not like my review as they then had it removed from the site, the company is a joke.
If they want to keep removing the review that's fine I'll keep writing them
The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.
italk are not affiliated with Broadband.co.uk. This page does not constitute any affiliation between Broadband.co.uk and italk.