Broadband Reviews - Fixed Line Broadband Customer Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Listed below are all the fixed line broadband suppliers we've received reviews for.

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Service    
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Reliability    
Cheapest Broadband    
1
BT

BT

Based on 224582
customer ratings for BT since 2009-04-02


See 3211 reviews

2.8 stars
2.8 stars
2.5 stars
2.8 stars
  • Satisfaction
    2.8 stars
  • Customer Service
    2.8 stars
  • Speed
    2.5 stars
  • Reliability
    2.8 stars
£27.99 first 24 months

£336 first year cost

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  • Satisfaction
    2.8 stars
  • Customer Service
    2.8 stars
  • Speed
    2.5 stars
  • Reliability
    2.8 stars

Based on 224582
customer ratings for
BT
since 2009-04-02


See 3211 reviews

£27.99 first 24 months

£336 first year cost

Go to site
2
EE

EE

Based on 29136
customer ratings for EE since 2012-11-06


See 1548 reviews

2.9 stars
3.1 stars
2.5 stars
2.7 stars
  • Satisfaction
    2.9 stars
  • Customer Service
    3.1 stars
  • Speed
    2.5 stars
  • Reliability
    2.7 stars
£22.00 first 24 months

£264 first year cost

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  • Satisfaction
    2.9 stars
  • Customer Service
    3.1 stars
  • Speed
    2.5 stars
  • Reliability
    2.7 stars

Based on 29136
customer ratings for
EE
since 2012-11-06


See 1548 reviews

£22.00 first 24 months

£264 first year cost

Go to site
3
italk

italk

Based on 149
customer ratings for italk since 2018-09-25


See 63 reviews

2.2 stars
2.4 stars
2 stars
2 stars
  • Satisfaction
    2.2 stars
  • Customer Service
    2.4 stars
  • Speed
    2 stars
  • Reliability
    2 stars
£21.99 per month

£274 first year cost

£9.95 upfront cost

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  • Satisfaction
    2.2 stars
  • Customer Service
    2.4 stars
  • Speed
    2 stars
  • Reliability
    2 stars

Based on 149
customer ratings for
italk
since 2018-09-25


See 63 reviews

£21.99 per month

£274 first year cost

£9.95 upfront cost

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4
John Lewis Broadband

John Lewis Broadband

Based on 3032
customer ratings for John Lewis Broadband since 2012-08-04


See 776 reviews

2.9 stars
3.3 stars
2.5 stars
2.8 stars
  • Satisfaction
    2.9 stars
  • Customer Service
    3.3 stars
  • Speed
    2.5 stars
  • Reliability
    2.8 stars
£24.00 first 12 months

£288 first year cost

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  • Satisfaction
    2.9 stars
  • Customer Service
    3.3 stars
  • Speed
    2.5 stars
  • Reliability
    2.8 stars

Based on 3032
customer ratings for
John Lewis Broadband
since 2012-08-04


See 776 reviews

£24.00 first 12 months

£288 first year cost

Go to site
5
NOW Broadband

NOW Broadband

Based on 2524
customer ratings for NOW Broadband since 2016-09-23


See 359 reviews

2.9 stars
3.1 stars
2.6 stars
2.8 stars
  • Satisfaction
    2.9 stars
  • Customer Service
    3.1 stars
  • Speed
    2.6 stars
  • Reliability
    2.8 stars
£18.00 first 12 months

£221 first year cost

£5.00 upfront cost

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  • Satisfaction
    2.9 stars
  • Customer Service
    3.1 stars
  • Speed
    2.6 stars
  • Reliability
    2.8 stars

Based on 2524
customer ratings for
NOW Broadband
since 2016-09-23


See 359 reviews

£18.00 first 12 months

£221 first year cost

£5.00 upfront cost

Go to site
6
Onestream

Onestream

Based on 298
customer ratings for Onestream since 2019-05-23


See 138 reviews

2 stars
2 stars
2.2 stars
2.1 stars
  • Satisfaction
    2 stars
  • Customer Service
    2 stars
  • Speed
    2.2 stars
  • Reliability
    2.1 stars
£26.99 first 12 months

£324 first year cost

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  • Satisfaction
    2 stars
  • Customer Service
    2 stars
  • Speed
    2.2 stars
  • Reliability
    2.1 stars

Based on 298
customer ratings for
Onestream
since 2019-05-23


See 138 reviews

£26.99 first 12 months

£324 first year cost

Go to site
7
Plusnet

Plusnet

Based on 61463
customer ratings for Plusnet since 2009-04-02


See 3492 reviews

3.3 stars
3.5 stars
2.8 stars
3.2 stars
  • Satisfaction
    3.3 stars
  • Customer Service
    3.5 stars
  • Speed
    2.8 stars
  • Reliability
    3.2 stars
£18.95 first 12 months

£227 first year cost

Go to site
  • Satisfaction
    3.3 stars
  • Customer Service
    3.5 stars
  • Speed
    2.8 stars
  • Reliability
    3.2 stars

Based on 61463
customer ratings for
Plusnet
since 2009-04-02


See 3492 reviews

£18.95 first 12 months

£227 first year cost

Go to site
8
Shell Energy Broadband

Shell Energy

Based on 1382
customer ratings for Shell Energy since 2017-08-23


See 586 reviews

2.3 stars
2.4 stars
2.2 stars
2.3 stars
  • Satisfaction
    2.3 stars
  • Customer Service
    2.4 stars
  • Speed
    2.2 stars
  • Reliability
    2.3 stars
£15.99 first 18 months

£192 first year cost

Go to site
  • Satisfaction
    2.3 stars
  • Customer Service
    2.4 stars
  • Speed
    2.2 stars
  • Reliability
    2.3 stars

Based on 1382
customer ratings for
Shell Energy
since 2017-08-23


See 586 reviews

£15.99 first 18 months

£192 first year cost

Go to site
9
Sky

Sky

Based on 190641
customer ratings for Sky since 2009-04-02


See 2006 reviews

2.8 stars
3.1 stars
2.4 stars
2.8 stars
  • Satisfaction
    2.8 stars
  • Customer Service
    3.1 stars
  • Speed
    2.4 stars
  • Reliability
    2.8 stars
£25.00 first 18 months

£300 first year cost

No upfront cost online

Go to site
  • Satisfaction
    2.8 stars
  • Customer Service
    3.1 stars
  • Speed
    2.4 stars
  • Reliability
    2.8 stars

Based on 190641
customer ratings for
Sky
since 2009-04-02


See 2006 reviews

£25.00 first 18 months

£300 first year cost

No upfront cost online

Go to site
10
SSE

SSE

Based on 4319
customer ratings for SSE since 2015-02-12


See 464 reviews

3.1 stars
3.4 stars
2.8 stars
3 stars
  • Satisfaction
    3.1 stars
  • Customer Service
    3.4 stars
  • Speed
    2.8 stars
  • Reliability
    3 stars
£23.00 first 18 months

£276 first year cost

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  • Satisfaction
    3.1 stars
  • Customer Service
    3.4 stars
  • Speed
    2.8 stars
  • Reliability
    3 stars

Based on 4319
customer ratings for
SSE
since 2015-02-12


See 464 reviews

£23.00 first 18 months

£276 first year cost

Go to site
11
TalkTalk: For Everyone

TalkTalk

Based on 139901
customer ratings for TalkTalk since 2009-04-02


See 6349 reviews

2.6 stars
2.6 stars
2.4 stars
2.6 stars
  • Satisfaction
    2.6 stars
  • Customer Service
    2.6 stars
  • Speed
    2.4 stars
  • Reliability
    2.6 stars
£21.00 first 18 months

£252 first year cost

No upfront cost online

Go to site
  • Satisfaction
    2.6 stars
  • Customer Service
    2.6 stars
  • Speed
    2.4 stars
  • Reliability
    2.6 stars

Based on 139901
customer ratings for
TalkTalk
since 2009-04-02


See 6349 reviews

£21.00 first 18 months

£252 first year cost

No upfront cost online

Go to site
12
Virgin Media

Virgin Media

Based on 182291
customer ratings for Virgin Media since 2009-04-06


See 4045 reviews

3.2 stars
3.2 stars
3.1 stars
3.2 stars
  • Satisfaction
    3.2 stars
  • Customer Service
    3.2 stars
  • Speed
    3.1 stars
  • Reliability
    3.2 stars
£24.00 first 18 months

£288 first year cost

No upfront cost online

Go to site
  • Satisfaction
    3.2 stars
  • Customer Service
    3.2 stars
  • Speed
    3.1 stars
  • Reliability
    3.2 stars

Based on 182291
customer ratings for
Virgin Media
since 2009-04-06


See 4045 reviews

£24.00 first 18 months

£288 first year cost

No upfront cost online

Go to site
13
Vodafone

Vodafone

Based on 10959
customer ratings for Vodafone since 2015-10-06


See 1116 reviews

2.9 stars
3 stars
2.7 stars
2.8 stars
  • Satisfaction
    2.9 stars
  • Customer Service
    3 stars
  • Speed
    2.7 stars
  • Reliability
    2.8 stars
£19.00 first 24 months

£228 first year cost

No upfront cost online

Go to site
  • Satisfaction
    2.9 stars
  • Customer Service
    3 stars
  • Speed
    2.7 stars
  • Reliability
    2.8 stars

Based on 10959
customer ratings for
Vodafone
since 2015-10-06


See 1116 reviews

£19.00 first 24 months

£228 first year cost

No upfront cost online

Go to site