Broadband Reviews - Fixed Line Broadband Customer Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Listed below are all the fixed line broadband suppliers we've received reviews for.

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Review your Broadband Provider

Sort:	Provider	Satisfaction	Service	Speed	Reliability	Cheapest Broadband
1	Gigaclear Based on 614 customer ratings for Gigaclear since 2015-05-18 See 43 reviews	3.9 stars	3.8 stars	3.9 stars	3.8 stars	Satisfaction 3.9 stars Customer Service 3.8 stars Speed 3.9 stars Reliability 3.8 stars	£19.00 first 24 months £228 first year cost Go to site
Gigaclear Satisfaction 3.9 stars Customer Service 3.8 stars Speed 3.9 stars Reliability 3.8 stars Based on 614 customer ratings for Gigaclear since 2015-05-18 See 43 reviews £19.00 first 24 months £228 first year cost Go to site
2	Hyperoptic Based on 1034 customer ratings for Hyperoptic since 2012-02-08 See 222 reviews	3.7 stars	3.8 stars	3.8 stars	3.7 stars	Satisfaction 3.7 stars Customer Service 3.8 stars Speed 3.8 stars Reliability 3.7 stars	£18.99 first 12 months £238 first year cost £9.99 upfront cost Go to site
Hyperoptic Satisfaction 3.7 stars Customer Service 3.8 stars Speed 3.8 stars Reliability 3.7 stars Based on 1034 customer ratings for Hyperoptic since 2012-02-08 See 222 reviews £18.99 first 12 months £238 first year cost £9.99 upfront cost Go to site
3	Virgin Media Based on 181811 customer ratings for Virgin Media since 2009-04-06 See 4013 reviews	3.2 stars	3.2 stars	3.1 stars	3.2 stars	Satisfaction 3.2 stars Customer Service 3.2 stars Speed 3.1 stars Reliability 3.2 stars	£24.00 first 18 months £288 first year cost No upfront cost online Go to site
Virgin Media Satisfaction 3.2 stars Customer Service 3.2 stars Speed 3.1 stars Reliability 3.2 stars Based on 181811 customer ratings for Virgin Media since 2009-04-06 See 4013 reviews £24.00 first 18 months £288 first year cost No upfront cost online Go to site
4	Plusnet Based on 61222 customer ratings for Plusnet since 2009-04-02 See 3478 reviews	3.3 stars	3.5 stars	2.8 stars	3.2 stars	Satisfaction 3.3 stars Customer Service 3.5 stars Speed 2.8 stars Reliability 3.2 stars	£18.95 first 12 months £227 first year cost Go to site
Plusnet Satisfaction 3.3 stars Customer Service 3.5 stars Speed 2.8 stars Reliability 3.2 stars Based on 61222 customer ratings for Plusnet since 2009-04-02 See 3478 reviews £18.95 first 12 months £227 first year cost Go to site
5	BT Based on 224166 customer ratings for BT since 2009-04-02 See 3192 reviews	2.8 stars	2.8 stars	2.5 stars	2.8 stars	Satisfaction 2.8 stars Customer Service 2.8 stars Speed 2.5 stars Reliability 2.8 stars	£27.99 first 24 months £336 first year cost Go to site
BT Satisfaction 2.8 stars Customer Service 2.8 stars Speed 2.5 stars Reliability 2.8 stars Based on 224166 customer ratings for BT since 2009-04-02 See 3192 reviews £27.99 first 24 months £336 first year cost Go to site
6	John Lewis Broadband Based on 3019 customer ratings for John Lewis Broadband since 2012-08-04 See 772 reviews	2.9 stars	3.3 stars	2.5 stars	2.8 stars	Satisfaction 2.9 stars Customer Service 3.3 stars Speed 2.5 stars Reliability 2.8 stars	£24.00 first 12 months £288 first year cost Go to site
John Lewis Broadband Satisfaction 2.9 stars Customer Service 3.3 stars Speed 2.5 stars Reliability 2.8 stars Based on 3019 customer ratings for John Lewis Broadband since 2012-08-04 See 772 reviews £24.00 first 12 months £288 first year cost Go to site
7	Vodafone Based on 10874 customer ratings for Vodafone since 2015-10-06 See 1093 reviews	2.9 stars	3 stars	2.7 stars	2.8 stars	Satisfaction 2.9 stars Customer Service 3 stars Speed 2.7 stars Reliability 2.8 stars	£19.49 per month £234 first year cost No upfront cost online Go to site
Vodafone Satisfaction 2.9 stars Customer Service 3 stars Speed 2.7 stars Reliability 2.8 stars Based on 10874 customer ratings for Vodafone since 2015-10-06 See 1093 reviews £19.49 per month £234 first year cost No upfront cost online Go to site
8	NOW Broadband Based on 2481 customer ratings for NOW Broadband since 2016-09-23 See 345 reviews	2.9 stars	3.1 stars	2.6 stars	2.8 stars	Satisfaction 2.9 stars Customer Service 3.1 stars Speed 2.6 stars Reliability 2.8 stars	£18.00 first 12 months £221 first year cost £5.00 upfront cost Go to site
NOW Broadband Satisfaction 2.9 stars Customer Service 3.1 stars Speed 2.6 stars Reliability 2.8 stars Based on 2481 customer ratings for NOW Broadband since 2016-09-23 See 345 reviews £18.00 first 12 months £221 first year cost £5.00 upfront cost Go to site
9	Sky Based on 190319 customer ratings for Sky since 2009-04-02 See 1988 reviews	2.8 stars	3.1 stars	2.4 stars	2.7 stars	Satisfaction 2.8 stars Customer Service 3.1 stars Speed 2.4 stars Reliability 2.7 stars	£26.00 first 18 months £312 first year cost No upfront cost online Go to site
Sky Satisfaction 2.8 stars Customer Service 3.1 stars Speed 2.4 stars Reliability 2.7 stars Based on 190319 customer ratings for Sky since 2009-04-02 See 1988 reviews £26.00 first 18 months £312 first year cost No upfront cost online Go to site
10	EE Based on 29057 customer ratings for EE since 2012-11-06 See 1540 reviews	2.9 stars	3.1 stars	2.5 stars	2.7 stars	Satisfaction 2.9 stars Customer Service 3.1 stars Speed 2.5 stars Reliability 2.7 stars	£22.50 first 24 months £280 first year cost £10.00 upfront cost Go to site
EE Satisfaction 2.9 stars Customer Service 3.1 stars Speed 2.5 stars Reliability 2.7 stars Based on 29057 customer ratings for EE since 2012-11-06 See 1540 reviews £22.50 first 24 months £280 first year cost £10.00 upfront cost Go to site
11	TalkTalk Based on 139652 customer ratings for TalkTalk since 2009-04-02 See 6304 reviews	2.6 stars	2.6 stars	2.4 stars	2.6 stars	Satisfaction 2.6 stars Customer Service 2.6 stars Speed 2.4 stars Reliability 2.6 stars	£21.00 first 18 months £252 first year cost No upfront cost online Go to site
TalkTalk Satisfaction 2.6 stars Customer Service 2.6 stars Speed 2.4 stars Reliability 2.6 stars Based on 139652 customer ratings for TalkTalk since 2009-04-02 See 6304 reviews £21.00 first 18 months £252 first year cost No upfront cost online Go to site
12	Shell Energy Based on 1309 customer ratings for Shell Energy since 2017-08-23 See 536 reviews	2.3 stars	2.4 stars	2.2 stars	2.3 stars	Satisfaction 2.3 stars Customer Service 2.4 stars Speed 2.2 stars Reliability 2.3 stars	£15.99 first 18 months £192 first year cost Go to site
Shell Energy Satisfaction 2.3 stars Customer Service 2.4 stars Speed 2.2 stars Reliability 2.3 stars Based on 1309 customer ratings for Shell Energy since 2017-08-23 See 536 reviews £15.99 first 18 months £192 first year cost Go to site
13	Onestream Based on 287 customer ratings for Onestream since 2019-05-23 See 134 reviews	2 stars	2 stars	2.2 stars	2.1 stars	Satisfaction 2 stars Customer Service 2 stars Speed 2.2 stars Reliability 2.1 stars	£26.99 first 12 months £324 first year cost Go to site
Onestream Satisfaction 2 stars Customer Service 2 stars Speed 2.2 stars Reliability 2.1 stars Based on 287 customer ratings for Onestream since 2019-05-23 See 134 reviews £26.99 first 12 months £324 first year cost Go to site
14	italk Based on 144 customer ratings for italk since 2018-09-25 See 58 reviews	2.3 stars	2.5 stars	2.1 stars	2.1 stars	Satisfaction 2.3 stars Customer Service 2.5 stars Speed 2.1 stars Reliability 2.1 stars	£21.99 per month £274 first year cost £9.95 upfront cost Go to site
italk Satisfaction 2.3 stars Customer Service 2.5 stars Speed 2.1 stars Reliability 2.1 stars Based on 144 customer ratings for italk since 2018-09-25 See 58 reviews £21.99 per month £274 first year cost £9.95 upfront cost Go to site
Recent ratings are derived from either the last 12 months or the last 100 customer ratings, whichever is largest. Show all time ratings.

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Broadband Reviews - Fixed Line Broadband Customer Reviews