Broadband Reviews - Fixed Line Broadband Customer Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Listed below are all the fixed line broadband suppliers we've received reviews for.

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Satisfaction    
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Reliability  (Sorted)  
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1
Virgin Media

Virgin Media

Based on 183175
customer ratings for Virgin Media since 2009-04-06


See 4200 reviews

3.2 stars
3.2 stars
3.1 stars
3.2 stars
  • Satisfaction
    3.2 stars
  • Customer Service
    3.2 stars
  • Speed
    3.1 stars
  • Reliability
    3.2 stars
£24.00 first 18 months

£288 first year cost

No upfront cost online

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  • Satisfaction
    3.2 stars
  • Customer Service
    3.2 stars
  • Speed
    3.1 stars
  • Reliability
    3.2 stars

Based on 183175
customer ratings for
Virgin Media
since 2009-04-06


See 4200 reviews

£24.00 first 18 months

£288 first year cost

No upfront cost online

Go to site
2
Plusnet

Plusnet

Based on 62060
customer ratings for Plusnet since 2009-04-02


See 3571 reviews

3.3 stars
3.5 stars
2.9 stars
3.2 stars
  • Satisfaction
    3.3 stars
  • Customer Service
    3.5 stars
  • Speed
    2.9 stars
  • Reliability
    3.2 stars
£18.99 first 12 months

£228 first year cost

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  • Satisfaction
    3.3 stars
  • Customer Service
    3.5 stars
  • Speed
    2.9 stars
  • Reliability
    3.2 stars

Based on 62060
customer ratings for
Plusnet
since 2009-04-02


See 3571 reviews

£18.99 first 12 months

£228 first year cost

Go to site
3
BT

BT

Based on 225432
customer ratings for BT since 2009-04-02


See 3292 reviews

2.8 stars
2.8 stars
2.5 stars
2.8 stars
  • Satisfaction
    2.8 stars
  • Customer Service
    2.8 stars
  • Speed
    2.5 stars
  • Reliability
    2.8 stars
£28.99 first 24 months

£378 first year cost

£29.99 upfront cost

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  • Satisfaction
    2.8 stars
  • Customer Service
    2.8 stars
  • Speed
    2.5 stars
  • Reliability
    2.8 stars

Based on 225432
customer ratings for
BT
since 2009-04-02


See 3292 reviews

£28.99 first 24 months

£378 first year cost

£29.99 upfront cost

Go to site
4
John Lewis Broadband

John Lewis Broadband

Based on 3063
customer ratings for John Lewis Broadband since 2012-08-04


See 791 reviews

2.9 stars
3.3 stars
2.5 stars
2.8 stars
  • Satisfaction
    2.9 stars
  • Customer Service
    3.3 stars
  • Speed
    2.5 stars
  • Reliability
    2.8 stars
£24.00 first 12 months

£288 first year cost

Go to site
  • Satisfaction
    2.9 stars
  • Customer Service
    3.3 stars
  • Speed
    2.5 stars
  • Reliability
    2.8 stars

Based on 3063
customer ratings for
John Lewis Broadband
since 2012-08-04


See 791 reviews

£24.00 first 12 months

£288 first year cost

Go to site
5
Vodafone

Vodafone

Based on 11193
customer ratings for Vodafone since 2015-10-06


See 1195 reviews

2.9 stars
3 stars
2.7 stars
2.8 stars
  • Satisfaction
    2.9 stars
  • Customer Service
    3 stars
  • Speed
    2.7 stars
  • Reliability
    2.8 stars
£22.00 per month

£264 first year cost

No upfront cost online

Go to site
  • Satisfaction
    2.9 stars
  • Customer Service
    3 stars
  • Speed
    2.7 stars
  • Reliability
    2.8 stars

Based on 11193
customer ratings for
Vodafone
since 2015-10-06


See 1195 reviews

£22.00 per month

£264 first year cost

No upfront cost online

Go to site
6
NOW Broadband

NOW Broadband

Based on 2646
customer ratings for NOW Broadband since 2016-09-23


See 407 reviews

2.9 stars
3.1 stars
2.6 stars
2.8 stars
  • Satisfaction
    2.9 stars
  • Customer Service
    3.1 stars
  • Speed
    2.6 stars
  • Reliability
    2.8 stars
£18.00 first 12 months

£221 first year cost

£5.00 upfront cost

Go to site
  • Satisfaction
    2.9 stars
  • Customer Service
    3.1 stars
  • Speed
    2.6 stars
  • Reliability
    2.8 stars

Based on 2646
customer ratings for
NOW Broadband
since 2016-09-23


See 407 reviews

£18.00 first 12 months

£221 first year cost

£5.00 upfront cost

Go to site
7
Sky

Sky

Based on 191286
customer ratings for Sky since 2009-04-02


See 2055 reviews

2.8 stars
3.1 stars
2.4 stars
2.8 stars
  • Satisfaction
    2.8 stars
  • Customer Service
    3.1 stars
  • Speed
    2.4 stars
  • Reliability
    2.8 stars
£26.00 first 18 months

£312 first year cost

No upfront cost online

Go to site
  • Satisfaction
    2.8 stars
  • Customer Service
    3.1 stars
  • Speed
    2.4 stars
  • Reliability
    2.8 stars

Based on 191286
customer ratings for
Sky
since 2009-04-02


See 2055 reviews

£26.00 first 18 months

£312 first year cost

No upfront cost online

Go to site
8
EE

EE

Based on 29279
customer ratings for EE since 2012-11-06


See 1560 reviews

2.9 stars
3.1 stars
2.5 stars
2.7 stars
  • Satisfaction
    2.9 stars
  • Customer Service
    3.1 stars
  • Speed
    2.5 stars
  • Reliability
    2.7 stars
£13.50 first 3 months

£267 first year cost

£10.00 upfront cost

Go to site
  • Satisfaction
    2.9 stars
  • Customer Service
    3.1 stars
  • Speed
    2.5 stars
  • Reliability
    2.7 stars

Based on 29279
customer ratings for
EE
since 2012-11-06


See 1560 reviews

£13.50 first 3 months

£267 first year cost

£10.00 upfront cost

Go to site
9
TalkTalk: For Everyone

TalkTalk

Based on 140574
customer ratings for TalkTalk since 2009-04-02


See 6551 reviews

2.6 stars
2.6 stars
2.4 stars
2.6 stars
  • Satisfaction
    2.6 stars
  • Customer Service
    2.6 stars
  • Speed
    2.4 stars
  • Reliability
    2.6 stars
£23.50 first 18 months

£282 first year cost

No upfront cost online

Go to site
  • Satisfaction
    2.6 stars
  • Customer Service
    2.6 stars
  • Speed
    2.4 stars
  • Reliability
    2.6 stars

Based on 140574
customer ratings for
TalkTalk
since 2009-04-02


See 6551 reviews

£23.50 first 18 months

£282 first year cost

No upfront cost online

Go to site
10
Shell Energy Broadband

Shell Energy

Based on 1686
customer ratings for Shell Energy since 2017-08-23


See 844 reviews

2.1 stars
2.2 stars
2.2 stars
2.2 stars
  • Satisfaction
    2.1 stars
  • Customer Service
    2.2 stars
  • Speed
    2.2 stars
  • Reliability
    2.2 stars
£17.99 first 18 months

£216 first year cost

Go to site
  • Satisfaction
    2.1 stars
  • Customer Service
    2.2 stars
  • Speed
    2.2 stars
  • Reliability
    2.2 stars

Based on 1686
customer ratings for
Shell Energy
since 2017-08-23


See 844 reviews

£17.99 first 18 months

£216 first year cost

Go to site
11
italk

italk

Based on 162
customer ratings for italk since 2018-09-25


See 79 reviews

2.2 stars
2.4 stars
2 stars
2 stars
  • Satisfaction
    2.2 stars
  • Customer Service
    2.4 stars
  • Speed
    2 stars
  • Reliability
    2 stars
£21.99 per month

£274 first year cost

£9.95 upfront cost

Go to site
  • Satisfaction
    2.2 stars
  • Customer Service
    2.4 stars
  • Speed
    2 stars
  • Reliability
    2 stars

Based on 162
customer ratings for
italk
since 2018-09-25


See 79 reviews

£21.99 per month

£274 first year cost

£9.95 upfront cost

Go to site