Broadband Reviews - Fixed Line Broadband Customer Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Listed below are all the fixed line broadband suppliers we've received reviews for.

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Review your Broadband Provider

Sort:	Provider	Satisfaction	Service	Speed	Reliability	Cheapest Broadband
1	Virgin Media Based on 183175 customer ratings for Virgin Media since 2009-04-06 See 4200 reviews	3.2 stars	3.2 stars	3.1 stars	3.2 stars	Satisfaction 3.2 stars Customer Service 3.2 stars Speed 3.1 stars Reliability 3.2 stars	£24.00 first 18 months £288 first year cost No upfront cost online Go to site
Virgin Media Satisfaction 3.2 stars Customer Service 3.2 stars Speed 3.1 stars Reliability 3.2 stars Based on 183175 customer ratings for Virgin Media since 2009-04-06 See 4200 reviews £24.00 first 18 months £288 first year cost No upfront cost online Go to site
2	Plusnet Based on 62060 customer ratings for Plusnet since 2009-04-02 See 3571 reviews	3.3 stars	3.5 stars	2.9 stars	3.2 stars	Satisfaction 3.3 stars Customer Service 3.5 stars Speed 2.9 stars Reliability 3.2 stars	£18.99 first 12 months £228 first year cost Go to site
Plusnet Satisfaction 3.3 stars Customer Service 3.5 stars Speed 2.9 stars Reliability 3.2 stars Based on 62060 customer ratings for Plusnet since 2009-04-02 See 3571 reviews £18.99 first 12 months £228 first year cost Go to site
3	BT Based on 225432 customer ratings for BT since 2009-04-02 See 3292 reviews	2.8 stars	2.8 stars	2.5 stars	2.8 stars	Satisfaction 2.8 stars Customer Service 2.8 stars Speed 2.5 stars Reliability 2.8 stars	£28.99 first 24 months £378 first year cost £29.99 upfront cost Go to site
BT Satisfaction 2.8 stars Customer Service 2.8 stars Speed 2.5 stars Reliability 2.8 stars Based on 225432 customer ratings for BT since 2009-04-02 See 3292 reviews £28.99 first 24 months £378 first year cost £29.99 upfront cost Go to site
4	John Lewis Broadband Based on 3063 customer ratings for John Lewis Broadband since 2012-08-04 See 791 reviews	2.9 stars	3.3 stars	2.5 stars	2.8 stars	Satisfaction 2.9 stars Customer Service 3.3 stars Speed 2.5 stars Reliability 2.8 stars	£24.00 first 12 months £288 first year cost Go to site
John Lewis Broadband Satisfaction 2.9 stars Customer Service 3.3 stars Speed 2.5 stars Reliability 2.8 stars Based on 3063 customer ratings for John Lewis Broadband since 2012-08-04 See 791 reviews £24.00 first 12 months £288 first year cost Go to site
5	Vodafone Based on 11193 customer ratings for Vodafone since 2015-10-06 See 1195 reviews	2.9 stars	3 stars	2.7 stars	2.8 stars	Satisfaction 2.9 stars Customer Service 3 stars Speed 2.7 stars Reliability 2.8 stars	£22.00 per month £264 first year cost No upfront cost online Go to site
Vodafone Satisfaction 2.9 stars Customer Service 3 stars Speed 2.7 stars Reliability 2.8 stars Based on 11193 customer ratings for Vodafone since 2015-10-06 See 1195 reviews £22.00 per month £264 first year cost No upfront cost online Go to site
6	NOW Broadband Based on 2646 customer ratings for NOW Broadband since 2016-09-23 See 407 reviews	2.9 stars	3.1 stars	2.6 stars	2.8 stars	Satisfaction 2.9 stars Customer Service 3.1 stars Speed 2.6 stars Reliability 2.8 stars	£18.00 first 12 months £221 first year cost £5.00 upfront cost Go to site
NOW Broadband Satisfaction 2.9 stars Customer Service 3.1 stars Speed 2.6 stars Reliability 2.8 stars Based on 2646 customer ratings for NOW Broadband since 2016-09-23 See 407 reviews £18.00 first 12 months £221 first year cost £5.00 upfront cost Go to site
7	Sky Based on 191286 customer ratings for Sky since 2009-04-02 See 2055 reviews	2.8 stars	3.1 stars	2.4 stars	2.8 stars	Satisfaction 2.8 stars Customer Service 3.1 stars Speed 2.4 stars Reliability 2.8 stars	£26.00 first 18 months £312 first year cost No upfront cost online Go to site
Sky Satisfaction 2.8 stars Customer Service 3.1 stars Speed 2.4 stars Reliability 2.8 stars Based on 191286 customer ratings for Sky since 2009-04-02 See 2055 reviews £26.00 first 18 months £312 first year cost No upfront cost online Go to site
8	EE Based on 29279 customer ratings for EE since 2012-11-06 See 1560 reviews	2.9 stars	3.1 stars	2.5 stars	2.7 stars	Satisfaction 2.9 stars Customer Service 3.1 stars Speed 2.5 stars Reliability 2.7 stars	£13.50 first 3 months £267 first year cost £10.00 upfront cost Go to site
EE Satisfaction 2.9 stars Customer Service 3.1 stars Speed 2.5 stars Reliability 2.7 stars Based on 29279 customer ratings for EE since 2012-11-06 See 1560 reviews £13.50 first 3 months £267 first year cost £10.00 upfront cost Go to site
9	TalkTalk Based on 140574 customer ratings for TalkTalk since 2009-04-02 See 6551 reviews	2.6 stars	2.6 stars	2.4 stars	2.6 stars	Satisfaction 2.6 stars Customer Service 2.6 stars Speed 2.4 stars Reliability 2.6 stars	£23.50 first 18 months £282 first year cost No upfront cost online Go to site
TalkTalk Satisfaction 2.6 stars Customer Service 2.6 stars Speed 2.4 stars Reliability 2.6 stars Based on 140574 customer ratings for TalkTalk since 2009-04-02 See 6551 reviews £23.50 first 18 months £282 first year cost No upfront cost online Go to site
10	Shell Energy Based on 1686 customer ratings for Shell Energy since 2017-08-23 See 844 reviews	2.1 stars	2.2 stars	2.2 stars	2.2 stars	Satisfaction 2.1 stars Customer Service 2.2 stars Speed 2.2 stars Reliability 2.2 stars	£17.99 first 18 months £216 first year cost Go to site
Shell Energy Satisfaction 2.1 stars Customer Service 2.2 stars Speed 2.2 stars Reliability 2.2 stars Based on 1686 customer ratings for Shell Energy since 2017-08-23 See 844 reviews £17.99 first 18 months £216 first year cost Go to site
11	italk Based on 162 customer ratings for italk since 2018-09-25 See 79 reviews	2.2 stars	2.4 stars	2 stars	2 stars	Satisfaction 2.2 stars Customer Service 2.4 stars Speed 2 stars Reliability 2 stars	£21.99 per month £274 first year cost £9.95 upfront cost Go to site
italk Satisfaction 2.2 stars Customer Service 2.4 stars Speed 2 stars Reliability 2 stars Based on 162 customer ratings for italk since 2018-09-25 See 79 reviews £21.99 per month £274 first year cost £9.95 upfront cost Go to site
Recent ratings are derived from either the last 12 months or the last 100 customer ratings, whichever is largest. Show all time ratings.

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Broadband Reviews - Fixed Line Broadband Customer Reviews