3 Customer Reviews
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- Location
- Swansea
- Reviewing
- TalkTalk Mobile
- Date
- 2020-05-11
- Comments
-
Absolutely shocking customer service, took almost half empty day to get to the right department, they are absolutely clueless , my pensioner Dad has been without his mobile for 2 weeks due to talk talk, my advise is keep well clear ......
- Location
-
- Location
- Ilkley
- Reviewing
- TalkTalk Mobile
- Date
- 2017-05-25
- Comments
-
To all mobile costumers of talk talk. Please make sure you check the conditions you have on your package. I purchased a pack that gave me an extra 350mb of data usage. Apparently due to a "programe error " that extra was taken and I was being billed for it.
Talk talk knows this is happening but could not tell me what steps are being made to solve it or to alert the service users.
- Location
-
- Location
- portsmouth
- Reviewing
- TalkTalk Mobile
- Date
- 2016-01-13
- Comments
-
Useless dongle, kept disconnecting
Useless customer service
Been trying 2 cancel contract with them for the past 2days, went instore where they hassled me 2 get broadband and phone with them, then told me they couldnt cancel dongle and it had 2 b done by phone. Phoned them and the automated service was as much use a chocolate teapot, then got transfered 2 wrong department, was asked who my phone contract is with (rude and nosey) and then got put through 2 cancellations to be told their system is down and phone again in 2 hrs.
- Location
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