Plusnet Broadband Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Below are all the reviews we've received for Plusnet.

Recent Customer Ratings for Plusnet

  • Satisfaction
    3.3 stars
  • Customer Service
    3.5 stars
  • Speed
    2.9 stars
  • Reliability
    3.1 stars

Based on 5173 customer ratings since 2020-03-06 (Show all time ratings)

Visit Plusnet   Read our Plusnet buyers guide

Ratings are left by users of our speed test as well as by reviewers. Recent star ratings summarise the last 12 months of ratings or the last 100 ratings placed, whichever is largest.

3289 Customer Reviews for Plusnet

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Reviewer Location Reviewing Date Ratings
I don't even know where to begin. I call and try to organise wifi for myself and I'm told it will be live in 10 working days. Fine. 10 days comes and goes? I don't have an e-mai, modem or anything never mind my internet. I call. 40 minutes waiting time!! I'm told they can't find the line???? They had to call another company to ask them. Don't know whether to laugh or cry at that. Then they said they'd e-mail with an update. NO update but I have suddenly been 'opted in' for several marketing channels?!!! I then have to call and chase them (another 30 mins) and I'm told they found the line (talk talk told them) BUT FORGOT TO PUT IN AN ORDER FOR THE MODEM!!!!!! So thats been ordered now and I've been told the 17th is when I go live........ I'm a 4th year uni student who's falling behind for lack of internet. And no mention of any kind of compensation. DISGUSTING. Only thing they haven't forgot to do is bill me.
Plusnet  
Rubbish slow and now I lost my number and it happened when I bought a sim for someone else and it deleted my number
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Plusnet  
customer service is poor
  • Satisfaction
    2 stars
  • Customer Service
    1 star
  • Speed
    4 stars
  • Reliability
    4 stars
Plusnet  
Very reliable and decent speed but quite frankly the most incompetent outfit I've ever used. Had to make three separate appointments for installation, took a day off each of them and the first two they cancelled without even doing me the courtesy of informing me. When it came time to cancel they said that any outstanding bill would be resolved via Direct Debit yet I have just received an email telling me to pay an outstanding balance or it will be passed on to a debt recovery agency. Their claims about customer service are obviously the product of some jaded and sadistic sense of humour.
  • Speed
    4 stars
  • Reliability
    4 stars
Plusnet  
Avoid avoid Just absolutely shocking terrible so pleased to be out of contract. Just don’t know who to go to now . As they are all pretty crap. But never these ones again ever ever
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Rickmansworth Plusnet  
Im sure there are a few people in the country who are delighted with Plusnet and its fibre broadband service. Unfortunately i am one of the seemingly endless number of those who aren't. Since upgrading to Fibre from a terribly slow standard broadband service i have had not a single hour of regular broadband speed. Plus net technical have basically told me to run 5 speed tests which take around an hour each after fiddling with settings to turn off Wifi on the router etc, god help those who dont know how to do this as they sure as hell dont tell you how to.

I like things when they work and will praise when they do, i am not a negative only reviewer but i would strongly advise you chose against plus net. as they wont do you proud and i can only imagine why they were given an award for best broadband supplier recently.

We had a BT engineer visit for 4 hours, who was competent and knew his stuff, he said the issue was with plusnet and if i were with another supplier there would not be an issue.

As always, its not easy to leave such 'broadband' contracts without even more hassle and communication with people on the phone who clearly don't give a monkeys.

So, I am left with terribly slow broadband, fluctuating speeds, terrible customer service and tech support. All for £30 a month, bargain.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
'Fibre Broadband' ... Plus net 'we'll do you proud' Plusnet  
My router keeps dropping out. O Saturday between 7pm and 10pm it dropped out 4 times while I was watching Netflix programs. My download speed today Monday 11th Feb is 8.5 Mbs after dark seems to be the worst time for dropping out off line.
it was a solid connection up to approx December last year. My signal level is too low against the noise level especially after dark.
  • Satisfaction
    3 stars
  • Customer Service
    5 stars
  • Speed
    3 stars
  • Reliability
    3 stars
38 St Vincents Close, Littlebourne Canterbury Plusnet  
My download speeds are ridiculously slow at 2MB/sec, this though is Usain Bolt when compared to my upload speed.
  • Satisfaction
    3 stars
  • Customer Service
    3 stars
  • Speed
    1 star
  • Reliability
    3 stars
4 The Stables, Knockomie, Forres, Moray Plusnet  
Very frustrating dealing with this company. Spentbover 3 hrs just trying to contact them. I switched from BT and plusnet failed to send a router. "Customer services" said their tech team would make sure I could use BT router then cut me off entirely!!! No phone or broadband for 9 days. Contacted BT to rejoin and they can't get me back up until 30dec !!! Avoid plusnet like the plague.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Abercych Plusnet  
If you're considering using Plusnet, take it from me, go elsewhere! The phone line is fine, but the broadband is atrocious. It spends more time off than it does working, and every Friday it is off for at least three hours.
I'm a business and it has affected me so much, I've had to disconnect the best and go with someone else's standard broadband which is 5 gb quicker!!
When phoning to complain, their standard response is one of two things:
We can't see a problem, it must be to do with a problem on your end, or
We are aware of the problem, and we are working to fix it as soon as possible.
There's a reason they are cheap....Their service is useless.
(Unless of course you just want a phone line on its own, which has been fine, but oh wait.....No, they don't do that on its own......
  • Satisfaction
    1 star
  • Customer Service
    2 stars
  • Speed
    1 star
  • Reliability
    1 star
Abercynon Plusnet  
Absolutely shocking.. I get 1mbps upstairs on my smart TV and that with all other devices turned off. Rang them on and off for nearly 11 months. When I tried to cancel they put me on hold for nearly an hour each time I called. Still not got anywhere with them. Total nitemare of a provider.. next step is to cancel direct debit and launch their router in the bin
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Aberdare Plusnet  
Customer service was perfect. Had to wait a while to get through to a technician but they made it clear that there would be a wait at the begining of the call. Once through, "Faz" was fantastic. He was very patient and polite and talked me through everything. He was very knowledgable and explained everything very simply without patronising. All in all truly excellent customer service.
  • Satisfaction
    4 stars
  • Customer Service
    5 stars
  • Speed
    3 stars
  • Reliability
    5 stars
Aberdeen Plusnet  
PlusNet website is a disaster - there is no simple email address to contact them and telephoning requires the patience of a saint!
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    2 stars
Aberdeen Plusnet  
Terrible customer service, bad technical support. They all lie if they don't know the answer to a question. If you have a connection issue they will blame it on your router. When you buy a new router they blame it on your line. When you wait in and the engineer finds no fault at you end. They'll make needlessly disconnect you phone for days then say they have send the Engineer out again, "forgetting" that he was only here a few days ago. Eventually they discover the numerous faults at their end. Faults are always at their end! Then when you decide to leave Plusnet you suddenly you start experiencing the same unreliable connection that you had 6 months ago. Then they lie... Occasionally you get someone who isn't as thick as two short planks but that's very rare. Don't use them and watch out for other so called providers that are "serviced" by Plusnet too.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    2 stars
  • Reliability
    1 star
Aberdeen Plusnet  
STAY AWAY! Dreadful customer service, I set up PlusNet for my 84 year old father, it was only supposed to be £22.99 per month but they took nearly fifty pounds out of his account. They appear to have taken over his pay as you go mobile and are charging for that when his mobile number was never included in what I set up. When I contacted their customer services I got a woman with a foreign accent which was so strong I couldn't understand her but she refused to discuss the account with me because I wasn't the account holder (even though I'd set up the account and my father wouldn't know any of the details if they'd spoken to him directly). I asked to speak to someone in charge and she refused to transfer me, she talked over the top of me constantly and ultimately refused to deal with me even when I'd explained the situation. DREADFUL....ABSOLUTELY DREADFUL!
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    3 stars
  • Reliability
    4 stars
Aberdeen Plusnet  
I had been with Plusnet for 17 long and expensive months and had just one month to go of an 18 month contract when I was moving house.

In that time the fibre broadband was the slowest wi-fi I have ever had, its like 90's dial up, had six routers and four engineer visits and the bills were in the region of £50 a month. The fibre struggled to cope with two laptops and a Now TV box. Felt like I was throwing my money down the drain.

When I was moving house I thought they'd let the one month early exit go but they didn't. I didn't receive a bill, call, email or a text for the outstanding balance so I couldn't pay a bill I didn't have or know how much it was for. Plusnet had immediately sold my final bill to a debt recovery agency who contacted me. Neither of us were pleased about it. I got the impression that Plusnet had done this to them before.

I phoned the ICO who said they were interested in my complaint but did nothing when I put it in writing and I thought they were just trying to justify their own existence and keep themselves busy.

It's unfathomable why Which? keep giving Plusnet awards for service, I don't believe a word Which? says now and wouldn't base a decision to buy anything in its word.

The friend who recommended Plusnet is still with them but will be leaving soon when his contract is up for renewal, he's not a fan of BT and didn't know it owned Plusnet.

I moved to TalkTalk almost a year ago without incident. I've got their cheapest free broadband and the bills (including anytime calls) is just £22 a month. Talk Talk have had some bad reviews but I haven't had a bit bother with them sO I'll be staying with them for the foreseeable.

I don't know how PlusNet is getting away with this. Dire products, dire service from a dire company. Potential customers should have a look at their Facebook page, that'll open your eyes and when you've read the comments you'll go elsewhere. Avoid this company at all costs. If PlusNet is the only telecom company in your area and you have no choice but to use them, move house.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Aberdeen Plusnet  
Absolutely appalling service. How can as service provider company operate on this low level of competence is beyond me. I received an e-mail telling me I have overdue cancellation charges to pay. It included a phone number to phone and to settle the changes. I phoned in only to be told that they no longer take payments over the phone. Not a big deal, the automatic answer points me towards a website called plus.net/pay to settle the bill. I type it in and of course it comes back with an error. Left with no other options I am phoning in again, am told the waiting time to speak to an advisor is currently 15 minutes. I have already been waiting 35. Plusnet, I suggest you sort out your service because you will have no customers left. In today's world filled with broadband companies and choice, you really need to rethink the way you treat your customers.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Aberdeen Plusnet  
Terrible! I would not recommend them to anyone. It took 8 weeks and endless phone calls to listen to incompetent customer service dance round questions and give false promises about getting sending an engineer to fix the wifi. After so many pathetic excuses and promised dates I cancelled and then got my wifi up and running BT within a week. Plusnet will do you proud? They did anything but that...absolute waste of time and money!
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Aberdeen Plusnet  
Would not recommend plusnet. Compete disaster from begin to end. Order went though wrong, had three missed visit from BT openreach to change from previous supplier. Was out of broadband for a week as a result. Speed is stockingly unreliable. 10mb is the normal speed, but will suddenly drop to as low at 100kb. Making steaming video or even web browising impossible. Completly useless. Extemely dissatisfied with this company.
  • Satisfaction
    1 star
  • Customer Service
    3 stars
  • Speed
    1 star
  • Reliability
    1 star
Aberdeen Plusnet  
A total disaster. The phone and broadband activation day came, the phone got connected but the router didn't arrive. I called them only to find out (after 45 minutes listening to music) that "the router had been cancelled" because there is no fibre available in my area!!! Keep in mind that my fibre broadband from sky was working till 2.00pm that day! I was offered a simple copper broadband that could be installed in 4 days! No explanation why I was not notified about this "issue" before hand and as usual the cheap and with no substance "apologises" and "sorries".

Called back again, this time the cancellation line. This time they magically found that "there is fibre" but I have to wait 5-10 more days. In the meanwhile no internet. The saga continues...
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Aberdeen Plusnet  
Switched to Plusnet from BT. Phone line disconnected/reconnected as scheduled but no broadband for four days. No contact from Plusnet. Finally used chat and agent said the activation was stuck in a queue. Obviously a queue they expect the customer to drive rather than any quality control service on Plusnet’s part. Agent chat disconnected while waiting for the agent to respond. Pathetic start. The lesson is contact Plusnet support immediately and constantly, don’t wait for their processes to notice that something’s wrong. Now connected, interestingly at more than 10mbs slower than the BT connection. Hopefully this will increase as the line is trained over the next 10 days. Meh.
  • Satisfaction
    2 stars
  • Customer Service
    2 stars
  • Speed
    3 stars
  • Reliability
    3 stars
Aberdeen Plusnet  
Avoid at all costs!
Switched from talk talk to plusnet 2months ago. Broadband speed is okay but our nowtv and Netflix freeze often where as this never happened with talk talk. Apparently the same broadband speed.
Our current deal is an 18 month contract -12 months free broad band and we only pay line rental then after 12 months we pay £9.99 plus line rental.
However we are having to move house and plusnet have decided that this is going to cost £65.90 plus after our 12 months of free broadband instead of paying £9.99 plus Line rental we will need to pay £17.49 plus line rental. As if moving home wasn't expensive enough. Other options were if we took a new contract for 24 months and lost the 12 months free broadband and payed the rate of 13.50 plus line rental then we could have the move for free but then stuck with awful broadband for two years. Or we could cancel our contract and have to pay £195.05.
It's a shame as if we hadn't of switched - talk talk would never of charged us to move or increased the contract price. Will have to pay the moving fee and then the increased price of £17.49 plus line rental till our 18months is up and I will never buy anything from plusnet.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Aberdeen Plusnet  
My broadband connection is unstable and unusable at times. If at first they don't succeed in fixing a fault they make you wait a while and repeat the same process(weeks). Obviously this does not work. So they will try to send out an Engineer again, make you wait again for another 5 hours and charge you again and the fault will still not fixed! It is also expensive to to phone using my land line. Long waiting times for support calls to be answered. only saving grace here is that they have a 0800 number so you can call support for free. Steer clear and do not sign up with Plusnet.
  • Satisfaction
    1 star
  • Customer Service
    2 stars
  • Speed
    3 stars
  • Reliability
    1 star
Aberdeen Plusnet  
Atrocious customer service. If a human being can answer the phone at my national banking service within 3 rings, why does it take Plusnet 45 mins plus? And their Live Chat is never available as there are no customer services representatives. Appalling. I'd like to query my last bill but I can't because I can't contact anyone.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    3 stars
  • Reliability
    4 stars
Aberdeen Plusnet  
I have been with plus net for over a year and I was very happy with the service until I moved house!!
It has now taken almost 3 weeks to get my fibre broadband set up due to an error made by the employee who ordered my fibre not organising an engineer. I say 3 weeks but as yet I still have no internet!! I contacted customer services and complained. My complaint took several days to be acknowledge. I was contacted by plusnet who apologised for what was happening. I was told an engineer would be around sooner but infact it's actually now 3 days later than originally stated. To say I'm not happy is an understatement as I need internet for work purposes! I will certainly not be staying with plusnet in the future!!
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Aberdeen Plusnet  
Webmail barely works. Customer service unhelpful. Wifi cutting out daily. Lucky to get 1MG download.
  • Customer Service
    2 stars
  • Speed
    2 stars
Aberdeenshire Plusnet  
Truly appalling customer service. When tried to complain was transferred around several departments. No one seems interested in the customer experience. This may have started out as a good company but now they are at the rock bottom along with BT
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    3 stars
Aberdeenshire Plusnet  
I tried to join plusnet but they cannot even sort the line out so I have cancelled my order. second rate!!!!
  • Satisfaction
    1 star
  • Customer Service
    1 star
Aberdeenshire Plusnet  
Was thinking changing from BT to Plusnet as I am having a lot of problems with BT and the service they provide and the customer service is absolutely terrible which was never the case in the past. But after looking in to it Plusnet are owned by BT so that speaks volumes about all the other reviews I have read here. So I think I wii be giving plusnet a miss and will have a look elsewhere.
Aberdeenshire Plusnet  
In Dec 2016 I wanted to upgrade my home phone to Fiber. Fleur could not do this so I hunted round 7 possible suppliers- specifically asking for down load speeds min 13mb/s- with all inclusive anytime calls to Germany and Mobiles as well as usual the UK landlines/mobiles. Plus net quoted £25.49/month (rising to £35 after 12 months) I had to pay an up front £213 for a years line charge and set up fees. This worked out about £4/month less than the next best quote. Once connect up I was disappointed to find that the download speed never reached more than 6mb/s-
I was horrified when my first bill of £105 arrived in November . I immediately called up Plusnet assuming there was a mistake- It was all my fault they claimed - Anytime and Unlimited calls to mobiles and international destinations did not mean what one would reasonably expect. I mentioned that I was unable to read the 40 odd pages of Terms & conditions or pricing schedules whilst they were smoothly advancing the initial & binding 'contract' over the phone. Further they had cut off my phone line until I had paid the bill.
I was furious I had been duped but had no option but to pay up. I reiterated my initial request and was told it would be an extra £10/month for the suitable plan. Christmas came & went and the next bill was about £45 - not because they had changed the deal as I asked, but actually because the family was away in Germany. In January they again cut off my phone saying I owed them £118- by this time I was totally fed up with Plusnet and started looking for a better supplier. Vodafone offered me a far superior deal- but Plusnet said that there would be a £91 disconnection fee and they would not refund anything on my £118 years line charge - so I am still Stuck with Plusnet until I can find a cheaper way out.
General note: any company that uses the phrase 'ONLY' and £xx.99p in their advertising jargon are not likely doing anyone except themselves any favours.
And point 2 - do not get fobbed off without fully reading the small print- however long it takes
  • Satisfaction
    1 star
  • Customer Service
    2 stars
  • Speed
    1 star
  • Reliability
    3 stars
Aberdeenshire Plusnet  
Signed up three weeks ago, paid 12 months upfront, needed line installation, they forgot to book in. Gave us credit for £50.07 with promise of a call to re-book installation, no contact. Eventually after many times of trying to phone, got through, they promised again to call and re-book appointment, still no contact. Went on help left messages, still no call. Spoke on chat, we cannot help, you will have to phone in. What a load of rubbish this company is, will be requesting our cash back, if we can get through. DO NOT USE PLUSNET.
  • Satisfaction
    1 star
  • Customer Service
    1 star
Aberporth Plusnet  
joined PlusNet 2 months ago and God don't I regret it now. I paid upfront for my phone and broadband package which I now realise is non refundable. the broadband speed is pathetic especially on weekends. also I can no longer receive incoming calls but when you complain to their customer service its never their fault it must be mine. they will call an engineer out but I will have to pay for it JOKE. Keep well away from these COWBOYS,CHEATS AND LIARS. THEY ARE WITHOUT DOUBT THE WORT COMPANY I HAVE EVER DEALT WITH.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
abertillery Plusnet  
Absolutely shocking customer service. Friend’s system wet down. Promised it back next day(Sat). Didn’t happen. Promised it back Sunday, didn’t happen. I spent 45 mins getting through to customer services, explained that friend had a serious medical need for contact. Promised a call back from engineer in 15 minutes and from a manager in 45. 3 hours on and guess what.
  • Satisfaction
    1 star
  • Customer Service
    1 star
Abingdon Plusnet  
Have been with Plusnet for 18 months now and just considering a switch because there has been a price rise. Over 18 months, we have had no problems whatsoever. Our Netflix allows us to stream two screens at the same time on standard broadband. Very happy. Now just go get the price back down!

Having read all the rest of the negative reviews, I decided to share a positive experience. I guess it comes down to your experience with them.
  • Satisfaction
    4 stars
  • Customer Service
    4 stars
  • Speed
    5 stars
  • Reliability
    5 stars
Abingdon Plusnet  
Have been in dialogue for weeks with Plusnet to fix my broadband speed , but no progress. Supposed to have Superfast fibre with average speed of 40mbs, but only getting 6mbs. Communication and follow up us non existent and takes up to an hour to get through on the phone. Leaving when my contract is up!
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Acaster Malbis, york Plusnet  
Worst internet provider I have ever had, communication is none existent, customer service is poor at best. The internet speed is like being in the 90’s!
And when the bill fails to go out due to payday being just a few days away! Within minutes The internet is cut off and Services restricted. Hence why I am having to use my noble date to make this review.
Don’t waste you time or money!
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    2 stars
  • Reliability
    2 stars
Accrington Plusnet  
I pay for fibre but download speed is 3 - 5 mb which is ridiculous.
  • Satisfaction
    1 star
  • Customer Service
    2 stars
  • Speed
    1 star
  • Reliability
    1 star
Addlestone Plusnet  
Worst customer service I have ever come across - they're even worse than Talk Talk which is saying something. From the very start of the 18 month contract they got the pricing wrong. When I went to renew the contarct as I was quoted one excellent price then that was supeceded by a lesser discount and at that stage I decided "enough is enough" but they continue to excel themselves in the stupidity stakes.

Now when I am leaving them they cannot decide whether I need a MAC code or not, with one advisor saying (on the phone and by e-mail that I do) and another stating by e-mail I don't and a third muppet saying they are both right! Honestly you couldn't make this nonsense up. Moving to the parent company BT very shortly and I'm sure Plusnet will mess the transfer up as they are absolutely useless and I won't be going back to them - AVOID LIKE THE PLAGUE.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    4 stars
  • Reliability
    4 stars
Addlestone, Surrey Plusnet  
We were with Plusnet for 7/8 years.. I chose them because of the award winning customer service which was awful.

Soon after joining we had an intermittent problem. It was then I found Plusnet were poor in delivery, service and resolution.

Loads of 60 min cs calls Waiting and In 7 years it was never resolved until I paid for it.

Useless. Less than poor.

Whenever I spoke to someone I was told it was my end. They sent charts, suggested changing hub channels (after I had told them twice I had already done it),

So I listened to them and bought a nighthawk router. £165 to fix the one thing that could be wrong. No change.

I gave up for a couple of years and then during Covid I picked up the mental fortitude again. This time I got someone that really tried to help but, now, after 4 circuitous email I paid for an engineer to come and fix it. He changed the lead from the sub box (which is 20 feet from the house) termination box and cable. And it works a treat.

Plusnet are poor in spirit and delivery. I’m so glad we left
  • Satisfaction
    2 stars
  • Customer Service
    1 star
  • Speed
    4 stars
  • Reliability
    2 stars
Addlestone, Surrey. Plusnet  
What an absolute shambles of a company!
I recently placed an order to change from my current provider who have connection issues, And because of PlusNets incompetence cancelling my order and not informing me and nearly leaving me with no internet as a NHS staff member working from home. I am now forced to sign up a new 12month contract with the company i was trying to get away from. To add to matters of incompetence I cannot get a refund for my £22.99 signup fee that was promised over 12 days ago I have had to contact my bank to recover the funds. Complete waste of time!
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Alaro Plusnet  

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The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.

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