Broadband Reviews - Fixed Line Broadband Customer Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Listed below are all the fixed line broadband suppliers we've received reviews for.

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Review your Broadband Provider

Sort:	Provider	Satisfaction	Service	Speed	Reliability	Cheapest Broadband
1	Plusnet Based on 2130 customer ratings for Plusnet since 2021-05-22 See 3556 reviews	3.5 stars	3.7 stars	3.2 stars	3.4 stars	Satisfaction 3.5 stars Customer Service 3.7 stars Speed 3.2 stars Reliability 3.4 stars	£18.99 first 12 months £228 first year cost Go to site
Plusnet Satisfaction 3.5 stars Customer Service 3.7 stars Speed 3.2 stars Reliability 3.4 stars Based on 2130 customer ratings for Plusnet since 2021-05-22 See 3556 reviews £18.99 first 12 months £228 first year cost Go to site
2	EE Based on 630 customer ratings for EE since 2021-05-23 See 1556 reviews	3.3 stars	3.6 stars	2.9 stars	3.1 stars	Satisfaction 3.3 stars Customer Service 3.6 stars Speed 2.9 stars Reliability 3.1 stars	£22.50 first 24 months £280 first year cost £10.00 upfront cost Go to site
EE Satisfaction 3.3 stars Customer Service 3.6 stars Speed 2.9 stars Reliability 3.1 stars Based on 630 customer ratings for EE since 2021-05-23 See 1556 reviews £22.50 first 24 months £280 first year cost £10.00 upfront cost Go to site
3	BT Based on 3449 customer ratings for BT since 2021-05-22 See 3276 reviews	3.2 stars	3.2 stars	3 stars	3.1 stars	Satisfaction 3.2 stars Customer Service 3.2 stars Speed 3 stars Reliability 3.1 stars	£28.99 first 24 months £378 first year cost £29.99 upfront cost Go to site
BT Satisfaction 3.2 stars Customer Service 3.2 stars Speed 3 stars Reliability 3.1 stars Based on 3449 customer ratings for BT since 2021-05-22 See 3276 reviews £28.99 first 24 months £378 first year cost £29.99 upfront cost Go to site
4	Sky Based on 2831 customer ratings for Sky since 2021-05-22 See 2048 reviews	3 stars	3.2 stars	2.7 stars	2.9 stars	Satisfaction 3 stars Customer Service 3.2 stars Speed 2.7 stars Reliability 2.9 stars	£26.00 first 18 months £312 first year cost No upfront cost online Go to site
Sky Satisfaction 3 stars Customer Service 3.2 stars Speed 2.7 stars Reliability 2.9 stars Based on 2831 customer ratings for Sky since 2021-05-22 See 2048 reviews £26.00 first 18 months £312 first year cost No upfront cost online Go to site
5	Virgin Media Based on 3239 customer ratings for Virgin Media since 2021-05-22 See 4163 reviews	3 stars	2.8 stars	3.2 stars	3 stars	Satisfaction 3 stars Customer Service 2.8 stars Speed 3.2 stars Reliability 3 stars	£24.00 first 18 months £288 first year cost No upfront cost online Go to site
Virgin Media Satisfaction 3 stars Customer Service 2.8 stars Speed 3.2 stars Reliability 3 stars Based on 3239 customer ratings for Virgin Media since 2021-05-22 See 4163 reviews £24.00 first 18 months £288 first year cost No upfront cost online Go to site
6	TalkTalk Based on 2151 customer ratings for TalkTalk since 2021-05-22 See 6513 reviews	2.7 stars	2.7 stars	2.6 stars	2.7 stars	Satisfaction 2.7 stars Customer Service 2.7 stars Speed 2.6 stars Reliability 2.7 stars	£23.50 first 18 months £282 first year cost No upfront cost online Go to site
TalkTalk Satisfaction 2.7 stars Customer Service 2.7 stars Speed 2.6 stars Reliability 2.7 stars Based on 2151 customer ratings for TalkTalk since 2021-05-22 See 6513 reviews £23.50 first 18 months £282 first year cost No upfront cost online Go to site
7	Vodafone Based on 707 customer ratings for Vodafone since 2021-05-22 See 1185 reviews	2.7 stars	2.8 stars	2.7 stars	2.7 stars	Satisfaction 2.7 stars Customer Service 2.8 stars Speed 2.7 stars Reliability 2.7 stars	£22.00 per month £264 first year cost No upfront cost online Go to site
Vodafone Satisfaction 2.7 stars Customer Service 2.8 stars Speed 2.7 stars Reliability 2.7 stars Based on 707 customer ratings for Vodafone since 2021-05-22 See 1185 reviews £22.00 per month £264 first year cost No upfront cost online Go to site
8	NOW Broadband Based on 356 customer ratings for NOW Broadband since 2021-05-22 See 386 reviews	2.6 stars	2.8 stars	2.4 stars	2.6 stars	Satisfaction 2.6 stars Customer Service 2.8 stars Speed 2.4 stars Reliability 2.6 stars	£18.00 first 12 months £221 first year cost £5.00 upfront cost Go to site
NOW Broadband Satisfaction 2.6 stars Customer Service 2.8 stars Speed 2.4 stars Reliability 2.6 stars Based on 356 customer ratings for NOW Broadband since 2021-05-22 See 386 reviews £18.00 first 12 months £221 first year cost £5.00 upfront cost Go to site
9	John Lewis Broadband Based on 111 customer ratings for John Lewis Broadband since 2021-05-24 See 786 reviews	2.4 stars	2.7 stars	2.2 stars	2.4 stars	Satisfaction 2.4 stars Customer Service 2.7 stars Speed 2.2 stars Reliability 2.4 stars	£24.00 first 12 months £288 first year cost Go to site
John Lewis Broadband Satisfaction 2.4 stars Customer Service 2.7 stars Speed 2.2 stars Reliability 2.4 stars Based on 111 customer ratings for John Lewis Broadband since 2021-05-24 See 786 reviews £24.00 first 12 months £288 first year cost Go to site
10	italk Based on 100 customer ratings for italk since 2020-01-16 See 76 reviews	1.9 stars	2 stars	1.7 stars	1.8 stars	Satisfaction 1.9 stars Customer Service 2 stars Speed 1.7 stars Reliability 1.8 stars	£21.99 per month £274 first year cost £9.95 upfront cost Go to site
italk Satisfaction 1.9 stars Customer Service 2 stars Speed 1.7 stars Reliability 1.8 stars Based on 100 customer ratings for italk since 2020-01-16 See 76 reviews £21.99 per month £274 first year cost £9.95 upfront cost Go to site
11	Shell Energy Based on 545 customer ratings for Shell Energy since 2021-05-24 See 789 reviews	1.7 stars	1.7 stars	2 stars	2 stars	Satisfaction 1.7 stars Customer Service 1.7 stars Speed 2 stars Reliability 2 stars	£17.99 first 18 months £216 first year cost Go to site
Shell Energy Satisfaction 1.7 stars Customer Service 1.7 stars Speed 2 stars Reliability 2 stars Based on 545 customer ratings for Shell Energy since 2021-05-24 See 789 reviews £17.99 first 18 months £216 first year cost Go to site
Recent ratings are derived from either the last 12 months or the last 100 customer ratings, whichever is largest. Show all time ratings.

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Broadband Reviews - Fixed Line Broadband Customer Reviews