Post Office Broadband Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Below are all the reviews we've received for Post Office.

Recent Customer Ratings for Post Office

  • Satisfaction
    2.3 stars
  • Customer Service
    2.5 stars
  • Speed
    2 stars
  • Reliability
    2.1 stars

Based on 100 customer ratings since 2021-08-01 (Show all time ratings)

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Ratings are left by users of our speed test as well as by reviewers. Recent star ratings summarise the last 12 months of ratings or the last 100 ratings placed, whichever is largest.

1,366 Customer Reviews over 35 pages

  • Reviewer
    Location
    Mandfield warsop
    Reviewing
    Post Office
    Date
    Ratings
    • Satisfaction
      1 star
    Comments
    Omy mother pays her bill every month with the post office of voice recording services. My mother is diabled and can not pay it any other way. I live with my mum over her diability which is bad. She had paid her bill 3 weeks ago as she does every month and its on her bank statement i pay for her vi her phone so i no this. And today we had a letter saying she is in debt with this by£105 which i no she is not as i rang the voice service to pay a £158 bill 3 weeks ago and always make sure its paid evety month. I make sure of that and it came up on her bank statement too. And always paid on time. Noy happy with this as now being threatnening to cut of our wifi and phone if we dont contact them asap.
  • Reviewer
    Location
    glasgow
    Reviewing
    Post Office
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    lost connection a dozen times I will say it is a Rubbish do not buy it otherwise you will do your life s biggest mistake.
  • Reviewer
    Location
    Felixstowe
    Reviewing
    Post Office
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    Ashamed to be fooled by this company for broadband. Nearly two weeks without Internet, lots of phone calls and still no further forward. Notes ain't read when phoning in so constantly repeated myself.
    Let down massively. Mbps 1.1
  • Reviewer
    Location
    London
    Reviewing
    Post Office
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    Literally the WORST EVER!!! don't waste your time going for it. The internet is dreadfully painfully slow. Literally takes me minutes just to load a page.
  • Reviewer
    Location
    Brandon
    Reviewing
    Post Office
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    There is no internet after 12 am at all, not too good connection during the day. Extremely disappointed. Will have to move to another provider. Total waste of time and money.
  • Reviewer
    Location
    midlands
    Reviewing
    Post Office
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    Must be the worst company I ever used for BB in terms of service!! (& that's saying something as I used to be with talktalk who are diabolical).

    Terrible speed, regular daily cut offs in service for lengthy periods at a time, and definitely not worth the money I've been paying. Their comms leave a lot to be desired too. Frankly, they should've been paying me to use them! I'm in the process of switching provider now, but would not recommend PO bband in the slightest - unless you want high blood pressure & constant frustration!

The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.

Post Office are not affiliated with Broadband.co.uk. This page does not constitute any affiliation between Broadband.co.uk and Post Office.